Questions
Before you arrive.
Answers are placeholders and will be replaced with verified information.
- How do I reserve a residence?
- Send an enquiry through our website or contact the front desk directly. The host team will confirm availability and guide you through the reservation process.
- What are check-in and check-out times?
- Standard check-in is at 12:00 PM and check-out is at 12:00 PM. The front desk is open 24 hours. Early check-in or late check-out may incur extra charges, especially late check-out.
- Is airport transfer available?
- [Answer placeholder]
- Which payment methods are accepted?
- Mobile money payment notices can be submitted through the site; the front desk will verify and acknowledge the payment. Contact the front desk for other accepted methods.
- Do you host long-stay guests?
- Yes. Discounts are given based on the length of stay. Contact the host team for a long-stay rate.